Fakturering
Restriction Mode
Tatiana Rojas
2018-06-12
Hi,

We sent you yesterday morning the receipts of the payments to the pending invoices and we still have restriction mode. Please send the enabler to lift the restriccion mode.

Kind Regards,

Tatiana Rojas

Det här svaret är korrekt:
Skrivet av:Per09:44 12 Jun 2018
Hello Tatiana.

Thank you for your message.

Where exactly did you send these receipts?

From now on, if you have any delayed invoices that just have been payed, please apply for a Short Term Enabler (STE) for 2 days at the MyStandard server portal while you are waiting for the payment to be processed and registered:

1. Go to mystandard.hansaworld.com log in with Standard ID + password
2. Go to "Enablers" under "Contract Info"
3. Click on "Request Short Term Enabler
Ask for 2 days, Give a short explanation in english, attach valid receipts and click "Request Short Term Enabler"

Br.
Per
HansaWorld Support
Det här svaret är korrekt:
Per
2018-06-12
Hello Tatiana.

Thank you for your message.

Where exactly did you send these receipts?

From now on, if you have any delayed invoices that just have been payed, please apply for a Short Term Enabler (STE) for 2 days at the MyStandard server portal while you are waiting for the payment to be processed and registered:

1. Go to mystandard.hansaworld.com log in with Standard ID + password
2. Go to "Enablers" under "Contract Info"
3. Click on "Request Short Term Enabler
Ask for 2 days, Give a short explanation in english, attach valid receipts and click "Request Short Term Enabler"

Br.
Per
HansaWorld Support
Tatiana Rojas
2018-06-12
Skrivet av:Per09:44 12 Jun 2018
Hello Tatiana. Thank you for your message. Where exactly did you send these receipts? From now on, if you have any delayed invoices that just have been payed, please apply for a Short Term Enabler (STE) for 2 days at the MyStandard server portal while
Hi Per!

Thank you for your answer, I will follow this procedure in the future. I sent yesterday an email to faktura@hansaworld.com, as we have done before.

Kind Regards,

Tatiana
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