External Mail (POP3 & SMTP) - configuration
Nila Teale
2016-12-14
We use Standard ERP and have just signed up for the External Mail function. I am trying to configure it. I am reading in the manual in the section about External Mail. Since we have a single copy of Hansa, that will act as server and as Internal Gateway. It says that I need to be in the E-mail and Conferences module. I do not see that module in my system. Do I need another module in order to use the External Mail function?

The reason I need e-mail, is that after I have created an invoice, I choose "Create e-mail" so that I can send it as an attachment via e-mail. We have used this function previously in HW Express.
Svara
HansaWorld
2016-08-18
Hi Nila,

Can you give us you customer number so we can find you in our system.

Best regards
HansaWorld Support
Svara
HansaWorld
2016-08-18
Hi Nila,

Can you give us you customer number so we can find you in our system.

Best regards
HansaWorld Support
Svara
Nila Teale
2016-08-18
Skrivet av:HansaWorld09:09 18 Aug 2016
Hi Nila, Can you give us you customer number so we can find you in our system. Best regards HansaWorld Support
Our customer number is 461000804.
Svara
HansaWorld
2016-08-18
Hi Nila,

Email and conferences is the only module you need.

Go to:
System>>settings>>configuration>> Tab:cash and see if "Email and conferences " and External Email is checked.

This can only be done by the administrator of this system.

If you have issues in setting up the e-mail functionality we recommend that a consultant has a look at your system and helps you with it, to make sure everything is in order. Please visit our partner page for a list of partners who could assist with such consulting.

http://www.hansaworld.com/partners2/

Best regards
HansaWorld Support
Svara
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