Hello Tatiana.
Thank you for your message.
I guess this issue is for the company 46904960 The Real Stevia Company AB (former Granular AB)
I checked the invoice register and see that all payments has been registered.
Please check if you can get enabler key:
1. Start up ERP
2. Go to Module-System>>Settings>>Internet Enablers>>Get Enabler Key
If you are unable to get this key, then i would suggest paying the old invoice no.371081 that was sent to 46904960 Granular AB (now The Real Stevia Company AB) on the 2018.01.02
This invoice has been sent to you earlier by mail from us.
Br.
Per
HansaWorld Support