Forum för Standard Ekonomi
Hansa is not running
Tatiana Rojas
2017-06-02
Hi,

Hansa is not running today. Yesterday you did some work in Hansa and now is not responding, no connection. We need to do some deliveries.

Company: Granular AB

/Tatiana
Svara
Edwin
2017-06-02
Hello Tatiana,

From what we can see everything is up and running. Do you get any sort of error message? When is the system not responding?

Kind regards,

Edwin
HansaWorld Support
Svara
Tatiana Rojas
2017-06-02
When we try to run says connection to server stablished, waiting, restart /quit
Svara
Tatiana Rojas
2017-06-02
Message:

Your server could not be located, please try again later. If this problem persists, please contact customer support


Svara
Tatiana Rojas
2017-06-02
Hi,

The first message apears efter clicking to Hansa Icon. Then comes up lost connetion with server, shut down? if press not, shows please wait, your are being connectected..


/Tatiana
Svara
Edwin
2017-06-02
Skrivet av:Tatiana Rojas09:23 2 Jun 2017
Hi, The first message apears efter clicking to Hansa Icon. Then comes up lost connetion with server, shut down? if press not, shows please wait, your are being connectected.. /Tatiana
Please try to restart the server and see if that helps.

Regards,

Edwin
Svara
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