Login after upgrade
Kenneth Karlsson
2018-06-18
I recently upgraded to that latest Standard ERP version and now some users cant log in.

The default company has changed from the company that they usually work with to the first company in the list and as they have no access rights to this company they cannot login. The login account has also been changed to my email address instead of the code for the user.

There is also no way to change company before logging in so they have no access.

The only way around this problem is to log in using an admin account and then change company. This is not a good solution and they then for a short time have access to the admin user.

Is there any way to change the default company name?

Regards Kenneth Karlsson




Tomas J.
2018-06-18
Hello,

All users can change company, to what they belong. On login screen, when they see company with credentials to enter, press cancel, and users will then see the company list window, to select the company they belong to.
On second login, the system remembers last login company.

Every user should have standard ID in their persons card.
Please check in System>Persons> for every user, that standard ID field has their emails, not the same for all.

Best Regards,
Hansaworld support
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Back to the list
Latest Posts
Brittany McGrath
Test re-open and close. ...
04:12 11 Oct 2024
Kae Bohlin
...
03:44 10 Oct 2024

Supervisionamos regularmente o fórum dentro do horário normal de trabalho e tentamos responder a todas as questões em 24 horas

You can subscribe to notifications for any post in this forum by selecting the 'star' icon on the top right corner of the topics list. You have to log in to use this functionality.