Enterprise 6.3 2012-03-13 Crashing

We have the above system with 4 users.


The server is Windows 2012 R2 (virtualised on MS HyperV) clients are either Windows 7 Enterprise or Windows 10 Enterprise (physical PCs). All Microsoft updates are applied to all machines.

Since February this year we have been suffering from the system crashing, either the server service crashing or the client crashing.


We have checked the network and are not seeing any bottlenecks, client and server are of a resonable spec clients are core i5 @ 3GHz with 8Gb RAM and ample free disk space.

The server 4Gb RAM, 4 Processors @ 2.2GH again ample free disk space.

We have checked log files but they dont give anything away other than lines such as "2017-03-23 14:50:03 Last session was not properly terminated". Event Viewer both on the client and server isnt giving any clues.

I know this is an old version of HansWorld but as it is in poduction use we need to get is stable before we can look at moving to a newer product.


Thanks


Dave