Dear Dil,

I would not suggest for you deleting the user and creating a new one - should figure out the issue instead.

Is he able to see other things in the system but he only doesn't see the item list when using the paste special (ctrl / cmd + enter)?

have you checked his access rights in the access groups he is using - maybe he has no access to the items register?

Best regards,
Eberstein Business Solutions
HansaWorld Business Partner
----------------------------
Exceeding Customer Expectations
www.ebersteins.com
support@eberstein.lt