Dear Dil,

Yes - it is possible!
You are using for it the CRM module -> Settings -> Activity Types, subsystems setting.
There you would want to define that an activity with a certain type (e.g. MAIL) is being automatically created and is marked as done each time you send out an e-mail.

You can read more about it here:
http://www.hansamanuals.com/main/mailnumber___57220/theconf___947/manuals/levelzero___57220/version___81/hwconvindex.htm

Best regards,
Eberstein Business Solutions
HansaWorld Business Partner
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Exceeding Customer Expectations
www.ebersteins.com
support@eberstein.lt