Dear Support,

I have one user who is consistently getting this issue. I believe at one point she might have been setup as a concurrent user (this might be a clue). But for ages she has been changed to named user. We have two companies, she is setup as named and as a global user.

The issue being, at times, when she tries to login it says "too many concurrent users your login will close" (or words to that affect).

Is there another underlying setting where the concurrent user setting is being picked up?

Kind regards,
Dil