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Sales Processes

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Journal error:last sequence is journal (21369) is before the database sequence (21383) Listing new i...

Created byTheas Typer NY12:20 9 Jun 2017

06:33 21 Aug 2017
Tomas J.

Quotations

Hi, How do I email my quotations...

Created byJacques06:45 2 Feb 2017

12:43 2 Feb 2017
Edwin

Quotations

Hi, How do I create my own Quotation template...

Created byJacques06:43 2 Feb 2017

12:38 2 Feb 2017
Edwin

journal error

Journal error:last sequence is journal (14289) is before the database sequence (14290) Listing new i...

Created byjonathan rootes19:07 30 Nov 2016

14:44 4 Dec 2016
jonathan rootes

Down payments

Hi I was wondering once you have created down payments do you still need to raise an invoice on the ...

Created byKristie O03:58 20 Oct 2016

13:53 21 Oct 2016
Elvis Kvalbergs

How can I change document form

Hi. How do I get the sales order to print on the new form I have created? Regards...

Created byOla Nordmann 23:30 20 Oct 2016

23:33 20 Oct 2016
Magnus Mørk

Dropship >> Change Order type to normal

I have created a drop ship sales order and from that I created a purchase order. I then tried to c...

Created byAnonymous (Portugal)12:38 22 Sep 2016

22:19 22 Sep 2016
HansaWorld Support Norge

Cash Receipts

There were two orders created for a customer. One was deleted. Somehow the customers account ended u...

Created byMelanie17:24 14 July 2016

10:20 18 July 2016
Martins Ebersteins

Sales Orders

I have a number of questions. I have now created sales orders in standard accounts - but it won&apos...

Created byBRYONY10:07 5 Apr 2016

12:48 6 Apr 2016
BRYONY

Closing a drop ship order

We have an old order with type Drop Ship and I would like to close it. But every time I tick 'C...

Created byMarie12:46 16 Oct 2015

13:01 16 Oct 2015
Paul Timms

Returns

When a customer returns an item that was in layaway, nothing can be done with that item. It can not ...

Created byMelanie21:17 5 Oct 2015

11:38 9 Oct 2015
Paul Timms

Sending Customer Statements via automatic email from Hansawo..

I am having trouble sending out my Statements to Customers as the emails are not being sent. How can...

Created by16:38 10 Dec 2014

15:41 20 Feb 2015

Sales Invoice - Invoice Info on N/L Trans

Hi, I am running Enterprise 6.3 12-03-13. I have the setting in Sales Ledger > Settings > A/...

Created byDave Briggs12:28 16 Apr 2014

13:30 30 Oct 2014
Hansa

Prices for different locations

How do i set prices for different locations...

Created by11:02 20 Sep 2014

17:10 20 Oct 2014

Closing of Sales Orders from different location

Hi Support team, We have 2 locations namely Loc 1 and Loc 2. A customer paid down a deposit to ord...

Created byRAJESH VASWANI22:50 8 Nov 2013

18:53 4 Sep 2013

No freight field in Quotes or Orders?

we would like to add freight in our quotes and orders. Presently Enterprise quotes/orders does not h...

Created by22:50 8 Nov 2013

14:45 1 July 2013

Quotations-Pipeline reporting?

Is there a way to show the Company Name in a Pipeline report? Presently the report shows the Name fi...

Created by22:50 8 Nov 2013

11:11 26 Jun 2013

Crediting an invoice for a service order does not update sto..

We have a serious issue with Credit notes not updating stock for invoices that were done on service...

Created by22:49 8 Nov 2013

10:51 31 May 2013

Sales A/C for 2 items on a Sales Order are wrong

When adding 2 items to a Sales Order, then the A/C on flip B is wrong. It comes up with '1&apos...

Created by22:49 8 Nov 2013

20:38 23 May 2013

While creating a return a message 'More than in Invento..

Im trying to create a return from an invoice in our shop. When I try to save it, it is giving a mess...

Created by22:49 8 Nov 2013

18:27 9 May 2013

Correcting an invoice

If I have already OK'ed an invoice, is it possible to go back and do some changes to it? I forg...

Created by22:49 8 Nov 2013

14:58 2 Apr 2013

How to create a Return

I have a shop and a customer will return some of the items, that she purchased (not all). How do I c...

Created by22:49 8 Nov 2013

14:52 2 Apr 2013

Item Status ribbon (bar)

How to enable and make permanent the Item Status Bar on Sales Orders?...

Created by22:49 8 Nov 2013

15:59 25 Mar 2013

Invoiceable Report

I have a lot of Orders showing up in Invoiceable Report. How can I clear it?...

Created by22:49 8 Nov 2013

21:00 18 Mar 2013

Connect prepayment and Invoice

I have a prepayment from a customer and there is also an invoice, but the prepayment is not connecte...

Created by22:49 8 Nov 2013

14:19 6 Mar 2013

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