I entered a freight cost twice in a PO, once in extra cost and also in the freight field on the PO screen.
I should of just entered it in the freight field on the PO screen not in the extra cost field.
The cost of the item is inflated due to this double freight entry.
Not sure how to fix this.
Hello,
You should be able, from the Purchase Order with the duplicated freight, go to the operations menu and select Create Return Goods. This will "return" your goods (along w/ freight etc.) back to the vendor, and as such will return the Purchase Order back to the Ok state. From this Purchase Order, you can input the proper Freight amount.
Kind Regards,
HansaWorld Global Support
