Dear Mohd

Have you checked all your printer settings both in Enterprise and in your client operating system? I can see that this is a dot matrix printer with continuous paper, this has a slightly different size than A4 so you will need to ensure that the size is specified correctly. When the second payment prints, are the fields aligned correctly across the page but misaligned down the page, i.e. are the fields higher or lower than where they should be?

Regards

HansaWorld Support Team