Thanks! I have contacted them so I am hoping for a solution as I now have 4 accounts in my account..... I can not purchase number series because I am already registered with my e-mail. Anyways: I installed standard account. After, when I tried to put it inside Application I got the same message as the first time where it originally started. Then it was impossible to open. However this telle me that there are some library conflicts. In case anybody else should have the same problem :-) I had to install many times unfortunately.

But THANX anyway
Thea