Hello.

"my customer ID is ygonzalez@gamingconsultingh.com, from Panama "

I was unable to find a validated Standard ID for "ygonzalez@gamingconsultingh.com" i also tried "ygonzalez@gamingconsulting.com"

Please give us your company name so we can look for that name instead.


"I need to know if I loss all my entries?, theres is any support number where I can call. "
If you have the product in the cloud then there should be a backup available.
If the client is only stand-alone version installed locally on your machine, then any possible backup can only be locally on your machine.
We do not operate any telephone support, only thru this forum.



Best Regards.
Per
HansaWorld Support