Hello,

It seems that something went wrong during the import process. Can you describe how exactly did you import the data?

My suggestion is to use MyStandard for importing backup - this process is more stable than importing directly through the client. I assume that you already have a server created with some data in it.


You should be able to access it using the StandardID login of the first user in the system.
Otherwise, please provide the customer code (you can see that in Marketplace>>Account Details) and we will add the access to the specified company for your StandardID.

Then, you can attach your backup to the forum post (it will not be accessible to outside users, only internal HansaWorld employees) and we will upload it to your server in MyStandard portal.

Finally, you will be able to import the backup through MyStandard>>List of Backups>>Selecting the uploaded backup>>Selecting "Reset to Backup".

Please let me know your company code (or company name at least) and upload the text backup from FirstOffice.

Best regards,
HansaWorld support